I'm saying a prayer for the USPS and Mexico mail systems. I just got back from the post office where I mailed a pair of shoes to my son in Mexico. This is the picture that arrived while I was gone. They have a guarantee, which is why I asked for a picture of the "worn spot". He has a pair of stiff Rockport's that will have to suffice until the new pair arrives. Oh my. There's not much I can add that would say more than that picture.